Look, we get it - nobody actually enjoys reading these things. But here at Obsidra Forge Architects, we're pretty serious about keeping your info safe and being upfront about what we do with it. We've tried to keep this as straightforward as possible, kinda like how we approach our designs - no unnecessary complications.
When you reach out to us or use our website, we might collect a few things - nothing too invasive though. We're talking about the basics like your name, email, phone number, and whatever project details you wanna share with us.
If you're filling out a contact form or consultation request, we'll also grab info about what kinda services you're interested in. And yeah, like most websites these days, we use cookies and analytics to see how people navigate our site - helps us figure out what's working and what isn't.
For actual clients working with us on projects, we'll obviously need more detailed stuff - property information, budget ranges, project timelines, that sort of thing. But that's all part of the normal architectural process, and we only collect what we actually need.
Pretty straightforward here - we use your info to actually do our jobs. That means responding to your inquiries, providing quotes, working on your projects, and keeping you updated throughout the design process.
We might send you occasional updates about our work or new services we're offering, but we're not gonna spam you. You can opt out of that stuff anytime - no hard feelings.
Sometimes we need to share project info with contractors, engineers, or other consultants we work with. That's just how architecture works - it's a collaborative field. But everyone we work with is bound by confidentiality agreements.
We also use aggregated data (the anonymous kind) to improve our website and understand what potential clients are looking for. Helps us stay relevant and provide better service.
We take security seriously, probably about as seriously as we take structural integrity in our designs. Your information is stored on secure servers with encryption and all that technical stuff you'd expect from a professional firm in 2025.
Access to client data is limited to team members who actually need it for their work. We're not passing your info around the office like it's a pizza menu.
We keep your data for as long as we're working together, plus a reasonable period after that for legal and professional obligation reasons. In Canada, there are specific requirements around record retention for architectural firms - usually around seven years for project-related documents.
If you want us to delete your information earlier than that, just let us know. We'll do what we can within legal requirements.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website remember stuff about your visit and work properly.
Some cookies are essential (the site literally won't work without 'em), while others help us understand how visitors use our site through analytics. We use this to make the site better - figuring out which pages people actually look at, where they're getting stuck, that kinda thing.
You can disable cookies in your browser settings if you want, but some parts of the site might not work as smoothly. Most modern browsers let you pick and choose what cookies you're cool with.
We don't sell your browsing data to third parties. We're architects, not data brokers - that's not our game.
We use a handful of third-party services to keep things running smoothly - email providers, cloud storage for project files, analytics tools, that sort of thing. These companies have their own privacy policies, and we've picked ones that take data protection seriously.
For example, we might use Google Analytics to see how people use our site, or a cloud service to store project documents securely. These providers only get access to what they need to do their specific job.
If you click on external links from our site (say, to a manufacturer's website or a contractor's page), those sites have their own privacy policies. We're not responsible for what happens once you leave our domain, so check out their policies if you're concerned.
Under Canadian privacy law (specifically PIPEDA), you've got rights when it comes to your personal information. You can ask to see what data we have on you, request corrections if something's wrong, or ask us to delete it (within legal limits).
Wanna opt out of marketing emails? There's an unsubscribe link at the bottom of every email we send. Takes like two seconds.
If you've got questions about what info we have or how we're using it, just shoot us an email at contact@obsidraforge.info or give us a call at (416) 555-0847. We're pretty responsive - usually get back to people within a couple business days.
And if you're not happy with how we've handled a privacy concern, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to sort things out directly though.
We love showcasing our work - it's how we attract new clients and show what we're capable of. But we always get explicit permission before featuring any project in our portfolio, on social media, or in publications.
When we do feature projects, we're careful about what details we share. Usually it's photos of the finished work, general project descriptions, and location info (like "Toronto" rather than specific addresses). We won't share personal details about clients unless you specifically say that's cool.
If you're a client and you change your mind about having your project featured, let us know and we'll take it down. Simple as that.
Things change - laws get updated, technology evolves, we might start using new tools or services. When that happens, we'll update this policy to reflect those changes.
We'll post the updated version here with a new "last updated" date at the top. For major changes, we might send out an email to let clients know what's different.
It's probably worth checking back here once in a while if you're curious about this stuff. We try to keep it current and accurate.
Got questions, concerns, or just wanna chat about how we handle your data? We're here for it. Seriously, don't hesitate to reach out.
Email: contact@obsidraforge.info
Phone: (416) 555-0847
Mail: 1425 King Street West, Suite 302, Toronto, ON M6K 3K4
We'll get back to you as quickly as we can - usually within a couple business days. If it's urgent, calling is probably your best bet.
Bottom line: We collect what we need to do our job well, we protect it carefully, we don't sell it to random companies, and we're transparent about what we're doing. That's how we'd want to be treated, so that's how we treat you. If something in here doesn't make sense or you've got concerns, seriously just reach out - we're happy to explain things in more detail.